How to Retrieve Your Quarantined Email SCTC-1


When an email is suspect, it is sent to the Quaratine.  This is a speceial folder that holds suspect emails for 15 days.  There are two ways to access your quaratined email.

1.  Everynight around 9:15pm an email is sent listing the emails that were quaratined for the day.  Click on release to inbox to view email.  If the email should not be blocked, select Report as Not Junk and then Release to Inbox

2.  If you would like to  manually check the quaratine, there is a simple process to setup the quaratine to be accessed from Outlook.  You can view the following video for complete steps:

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